If you cancel a distance program: Prior to beginning the program, you’ll
receive a refund, less a $250 administrative fee. In addition, the cost of any bank or credit card charges
incurred for receiving and refunding your payment will be subtracted from the refund. After receiving
your assessment, no refunds will be given.
If you miss a video review: The distance program includes one video review
session. This is usually done in the middle of your 6-month program. If you
don’t send us a video in time for the scheduled session (or contact us
by the video due date to make other arrangements) we will provide the scheduled
phone session as a consultation without the video review portion.
Taking “time off” from the distance program/postponing sessions:
We strongly encourage you to complete your 12 phone sessions within
the scheduled 6-month period. However, you may extend your program for
up to seven months.
The 6-month distance program may not be extended for longer
than seven months. Sessions not used within seven months after your first
phone session will be forfeited. Exceptions will be made for serious family
illness. Please understand that this policy is necessary because we have
a waiting list of families for the distance program.
If you miss or cancel scheduled phone sessions:
We require three business days’ notice for session cancellation, for
a maximum of 2 cancellations within the 6-month program. With this notice,
we will re-schedule your session, at our earliest opportunity, regardless of
your reason for canceling.
Missed sessions and sessions cancelled with under
3 days’ notice will not be re-scheduled. After 2 cancellations in any
6-month program (even with sufficient notice), further cancelled sessions will
not be re-scheduled. Exceptions will be made for serious family illness.
Payment: A deposit of $500 is due upon registering. A second payment of $2,700 is due
prior to your evaluation. Fees can be paid by check or credit card (Visa or MasterCard). Checks from outside the US must
be international money order or cashiers check payable in US currency only.
I am sending you a check or money order for $500.
(Payable in US funds).
Please charge the $500 deposit to my:
Credit Card Number: